Furley Page

I do not have much experience with solicitors but basic timely communication must be expected without excuses of workload every time you have to chase up after hearing nothing! They recommended I persue another solicitor as they were to busy and short staffed.

High quality solicitors that offer top rate advise. Even if sometimes is not the answer you wanted but in the end proves to be correct.

Update: I have been informed by another law firm that the legal advice provided by Furley Page, in relation to my late father's estate, was wrong. Their advice only applied if there was a will; my father did not leave a will. In response to my complaint, a Senior Partner at Furley Page acknowledged I had been given that advice. However there was no admission of error; no accountability; no apology.

I was advised to refer the matter to the Legal Ombudsman. Very distressing. The dispute resolution team seems more suited to corporate clients than personal disputes. Almost three weeks after I had paid 1200 on account, I was told the whole department was preparing a big case for trial and my solicitor would be on holiday the following week. A further two weeks passed before my letter was sent.

Despite being aware of my mental health problems, they added to my stress when they should have been helping me. I was not given any advice or realistic expectations to resolve the dispute; I was simply asked what I wanted in a letter. My case was given to a trainee solicitor; consequently everything took longer and the bill narrative logged the trainee's time (192 per hour) plus the supervisor's time (up to 390 per hour) to check their work, even if one word in a letter was changed.

It apparently took two hours and 35 minutes to make minor amendments to a letter. They charge for everything: correspondence before terms of business have been agreed; to correct their mistakes; to clarify their own misleading letters; for unnecessary emails and phone calls; admin; emails to tell you how much you are being charged; reviewing work they have already charged for; internal communication. In my experience, billable hours are more important to this firm than client care.

Very helpful at initial meeting seemed to have all the relevant information

We can not thank Simon Stempein enough for dealing with our recent Land purchase. He was professional, extremely knowledgeable, thorough and we felt he went above & beyond to help us, with a case that had several difficulties. We would highly recommend & use this solicitor firm again. Bernice & Kieran

Susan Wickendon has been fantastic in helping my parents through a difficult house move. The house sale has been complicated and time consuming but Susan has been kind and considerate to my parents during this stressful time. I wanted to say thank -you and I will recommend Susan to everyone.

I have used Furley Page this year to settle a relatively simple accident claim. Unfortunately this became contested and in turn complicated. However Fuleypage handled the whole claim from start to finish with definative expertise, therefore minimizing my stress and maximizing the overall outcome. Yet again, many thanks FurleyPage for a highly professional service.

For reference; during past 22 years have used Furley Page solicitors on over 5 different occasions for varying matters. I have found their service to be highly professional in every area. Maintaining privacy, whilst at the same time accurately disseminating, the important aspect of varying issues and implementing the correct course of conduct to resolve matters.

We will continue to use Furley Page Solicitors for our Business and family matters for the foreseeable future. Highly recommended. Mr Brenchley Managing director Zcarsglobal Limited 2016.

Furley Page helped with my family's affairs when my father passed away in a very sensitive and professional manner. I can recommend them.

Awful, arrogant, slow, terrible at communicating, didn't do what they said they'd do.