Abell N Q

I spoke to a junior on the phone, they were quite helpful and wrote down details. Said they would email me what was discussed and then I could send files and be quoted. I received no email. I can see why this happened after reading the glassdoor reviews

Absolutely awful firm! Lost my fathers lease which he paid them a fortune for, they don't return phone calls or reply to emails and the probate department shocking and unprofessional. Used to be a good solicitors, now absolutely terrible.

Wright Hassall used to be the best Solicitors in Leamington. Unfortunately this is now most definitely not the case. I don't what's happened but in the last few years the service I have received has been poor. No reply to emails. Don't seem to be able to organise or plan work load. Recently told me they were too short staffed to write a letter! I was threatened with litigation by another solicitor because Wright Hassall did not do their job.

Even the complaints 'process' seems to be haphazard. The fact that a partner does not deal with complaints says it all. They are obviously not bothered! Well I'm off to a solicitor that is bothered!

Critical: Professionalism, Responsiveness Still waiting for wright hassall to send drafted doucuments for a house i am buying from orbit homes since july 2021. Orbit homes contracted them to carry out all conveyancing, 5 months and still no documents sent, no response to email or to my solicitor.

Disgraceful firm. Over two years ago I bought a property engaging Wright Hassall for the purposes of conveyancing. They still have yet to register my name with the land registry! Of course blaming Covid, this transaction took place in August 2019!

Carol O'Leary who heads up the conveyancing team at Wright Hassall was a pleasure to deal with. Straightforward approach and ALWAYS responded to emails and calls. Highly recommend.

I've been hanging on for weeks waiting for the alleged consultation call they offer. I was courteous about understanding that partner Mary Rouse might be busy, and waited patiently for around two weeks. I then followed up with an email when I had heard nothing, and got no reply. Waste of time. Now I have come to read the reviews on here. I'm not very surprised.

If you can't manage your time, then have your admin politely reply in the first instance that you're unable to take any new work on. They'll probably try and excuse themselves by saying they can't find me as a customer. That would be true. I wasn't even able to get as far as instructing them without experiencing a poor show.

They promise the earth but don't bother to return your calls. Stay away from this company. Useless.

I have just conducted a Health and Safety Audit at their premises which included adequacy of controls for coronavirus. Out of all the audits I have done this year, Wright Hassall has by far the best measures in place. Well thought out, easy to understand rules, one way systems, excellent sanitizing procedures which is reassuring to both visitors and staff that it is a safe working environment. Well done to the Facilities Manager and all the staff.

Thank you so much to both Tina and Orlagh. If I could rate you higher than 5 Stars I would. You were both excellent from the word go right through to the desired outcome. I commend you both for your dedication, professionalism and hard work but moreover, your personable ways and your knowledge made a difficult situation much easier to over come. I had complete trust and valued your honest advice throughout the process and I cannot thank you enough. Highly recommend you to others.

Our YEAR membership with Wright Hassall LLP has proved to be an invaluable service, especially in light of the current coronavirus pandemic where we have needed more guidance and support than ever. We are always greeted with a friendly team member who we have grown to know on a personal level and as a result can have an honest and candid conversation with ease.

We are grateful to have always received an incredibly prompt and efficient service and can highly recommend the YEAR membership to other businesses out there. Thank you to Tina and the rest of her team.

A bunch of con artists, will say they can do everything, but deliver nothing and in the process rack up costs, avoid this firm even if it's free. Martin Oliver will sweet talk anyone and then pass the file to Laura Abbot, who works 2 days a week and will not have a clue on my will/ probate work? Will then bill you a huge extortionate amount. Had the misfortune to have ever deal with them!

Will report them to the law society Had 157 views so far 20/1/20 The owner has just replied: although he knows all the facts and history ( they issued a court writ last year) says will look into it! Sanjay Patel London Recently had my paperwork returned, on checking through there seems to be other clients papers mixed up with mine, a lot of my orginals are missing. Dont use this firm.

Brilliant firm to deal with, very friendly and helpful when you call. I dealt with the agricultural team for our land registry application and I received outstanding service, there were a few complications that were dealt with in a prompt and very professional manner. Jennie Wheildon oversaw it all and she is very professional as well as being very approachable and explained everything in detail. Highly recommended firm. Surprised to see bad reviews however they are mainly to do with parking fines so not a true representation of Wright Hassall.