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Wilks Price Hounslow We are a 3 partner firm of English Solicitors practising on the Isle of Wight. Most of our work is local but we are happy to carry out work for clients anywhere in relation to matters of English law. Most areas of law are covered. Do not be scared to come and see us. We are happy to discuss fees and availability of Legal Aid as appropriate.
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Colin
May 11, 2022
Unfortunately I have found a few solicitors 'slack' in responding, yet Wilks Price Hounslow made it to number 1 on the list for being slack and unhelpful, to the point they actually made it worse. On one occasion I had no choice but to attend their offices and sit and wait till I was spoken to so to have an appointment made as no phone calls were returned, then after moving into my home, I was flooded, I wont go into reasons but it seems to be the local council at fault who blamed WPH for not informing me of the watercourse/drainage pipes, but although WPH stated they would look into the matter, I allowed more than reasonable time (8 months) for a response from WPH due to issues concerning lock-downs from covid.

I eventually had to make a formal complaint to the legal ombudsman, who, found in my favour. I have been awarded compensation, No apology or acknowledgement of the issues by WPH although they did email me to ask If I was still pursuing my ombudsman action against them, although that had taken over a year to get resolved due to a backlog since Covid. I can only advise that anyone looking for a reasonable solicitor, they should avoid WPH.