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Gilbert Stephens Gilbert Stephens currently has offices in Exeter, Crediton, Budleigh Salterton, Sidmouth, Ottery St Mary and Okehampton. Veitch Penny has offices in Exeter and Crediton. The merged firm will retain the name of Gilbert Stephens LLP and Veitch Penny will continue to be known as Veitch Penny but as part of Gilbert Stephens LLP. The combined firms will have 8 offices and in excess of 130 members of staff.

Both firms have been established for many years and are committed to provide practical and effective legal services to the locations in which they have offices as well as further afield.
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Gilbert Stephens can trace its history back to a firm which was founded in the late 1800s by Henry William Gould. In 1938 the firm moved from its offices in Bedford Circus to 17 Southernhay East. This information does not constitute legal or financial advice and you are advised to seek the guidance of a lawyer or financial advisor to discuss your individual requirements.
We are very proud of our high rate of client satisfaction, the following comments have be drawn from client surveys undertaken following the closure of recent matters. The whole family would like to thank you and all your colleagues at Gilbert Stephens for the professional and friendly manner in which you handled our sale and purchase.
Prior to starting work on any matter we will give you our best estimate of the likely costs involved. Our services are normally available on a fee-paying basis against an hourly rate. Some fees, such as residential conveyancing, are calculated on a sliding scale according to property value. This information does not constitute legal or financial advice and you are advised to seek the guidance of a lawyer or financial advisor to discuss your individual requirements.
We would very much like to work with you and we hope that you will feel the same after visiting our website. Due to our branch network we can meet you in whichever location is most convenient to yourself and please contact us to make an appointment. If you are unable to travel to our offices our solicitors may be able to arrange a home visit.
Reviews (7)
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Sarah G.
Jun 04, 2022
I cannot thank Mark Perry enough for his help and assistance. Everyone at the firm was extremely friendly and polite. Will definitely use again in the future if needed.
Anna Clarke
May 23, 2022
I've used Gilbert and Stephens for a number of years, be it buying and selling land and/ or property. I've not always agreed with one of their solicitors but I always go back to them. Perhaps the following sums it up. I was in the trade as a legal executive for some 17 years with 2 other firms. So I trust this firm. P.s No I've never worked for this firm, I came to use their services by a chance meeting with one of the partners a number of years ago and have not gone elsewhere since.
Steven Wray
Nov 08, 2021
My experience with Gilbert Stephens was very poor. The Legal Executive at Ottery St Mary made a couple of errors (in my opinion).they incorrectly calculated the deposit needed to purchase my house and told me on a Friday of the error, the day we were to exchange and then went home for the weekend! without trying to rectify the issue.and no apology either. Then, 12 months after the purchase I found that the Legal Exec had not followed up with the Land Registry and the application for completion was unresolved!

The day I chased it (due to a remortgage) it was sorted that day. Again no apology. There is also no complaints procedure. I have made a complaint, but no response. I contacted the Managing Partner, Terry Bastyan.again, no apology, no response. I would not recommend this company after my experience with them.
Anne Cadle
Oct 14, 2021
Never answered the phone and only called back once but not to any of the other messages
Emily Walton
Jun 14, 2021
We cannot thank both Sarah Heath and Laura Newbould who acted for us for a conveyancing matter. They were professional at all times and we cannot fault them. They were efficient at all times and responded to all enquiries, emails and calls promptly and no job was ever too small. They were kind enough to explain things in detail that were somewhat confusing to a first-time buyer and for what was a stressful time trying to buy a first home during a pandemic was a true indication of their skill, professionalism and dedication, causing us minimum stress.

It was reassuring having someone act for you in a time of uncertainty knowing they were doing their absolute best for you, answered all calls and emails and there was not one period of silence at any time from them. We would not hesitate to recommend Gilbert Stephens to anyone. We will definitely be using Gilbert Stephens in the future, hopefully both of these girls too.
Lew M.
Aug 29, 2020
Really poor customer service, desided to look for another legal team to deal with my conveyencing
Frederick Alexander
Jun 01, 2018
We went through a torrid time trying to buy our frist house; cancelled completion dates, undeclared covenants and liabilities. Throughout it all Gilbert Stephens supported us, gave us accurate and professional advice and detialed report's. They dealt with far less able solicitors and some very egregious estate agent's excellently. The fees structure was fair and wholly transparent. Strongly recommend.