Moss Solicitors

We used Moss to deal with probate following my Dad's sudden passing. Throughout that, Nicola who dealt with us was fantastic and very efficient.

I have been using moss solicitors and I have been dealing with Jo Showan and I would put 6 stars for her if I can because she's brilliant at her job

We used Moss previously for a purchase. They were efficient and we completed in good time. I however write this review as they provide follow up after sales 5 years later when I lost my documents. I think this says a lot about a business.

By far the worst solicitors you will ever have to deal with, should you make the foolish mistake of hiring them. My conveyancing work hasn't been touched because 'it's a lot of work so it has been put at the bottom of the pile'. Update a month later, still 0 progress, been about 3 months now. Promised a call back, of course it didn't happen. Will you complete this work before 2022?

Extremely helpful and absolutely no pressureto use their services. All of the information I was given was explained in easy to understand language. All of the staff wete very helpful and very pleasant to deal with.l

Many thanks to Vidhya Panchal who dealt with our house sale in a professional and efficient manner. Always kept us informed and updated and took the stress out of selling our property. Would definitely recommend.

Brilliant Firm, despite the unusual times we find ourselves in they have kept me informed all the way through my house purchase. Where documents need signing they gone out of their to make this easy and safe. Well done

Just the nightmare you don't need when selling your beloved house! In 2019 we have to sell our house, lots of love, lots of memories (our first property, newly wed and 2 kids born there) in the 9 years we spent there. Moss was strongly recommended to us by the estate agent as being fast, and reliable. Due to our circumstances we needed it fast and we made it clear since the beginning, forewarned is forearmed!

After 4 months we ended up with no sale, no buyer and extra expenses that should have been paid for by the buyer, all because the given conveyor was not competent enough. Before losing the buyer, I complained thrice to the senior partner, once in written and twice on the phone, every time I was assured they were actively looking into my case as it was something special or sordid: it was a normal sale of a normal house, the only complications in the process were presented by them.

One would even be inclined to believe they somehow needed to justify the high fees paid for a job carried by a conveyor. In the end we moved to another firm and were too sickened to ask for the full refund we were entitled (no sale, no fee). The other firm had much more trouble (CoVid-19 among the others) but still delivered in a very reasonable time.

Thank you very much dell, although I had to be redirected to another firm as Moss did not deal with what my case would have been about, Adelle Waring in the dispute resolution department was proficient and professional, and was very eager to help me find a firm that would have suited my needs. You are a credit to your firm and was a pleasure to speak to.