Nicholsons

Deceitful, dishonest and disrespectful. Mucked up my first purchase and then before the second got off the ground sent a fraudulent letter from a person who did not work for them who knew absolutely nothing about it and was based in Swansea(!). Also increased the quote so much that I couldn't accept it. Oh but the lecture from Jade Tinney was the best bit. I would guess that Nicholsons was a respectable, respected firm but now have a couple of "loadsamoney" egocentrics running it who will run in into the ground.

We re-engaged with the solicitors again after our late father passed away. The probate stage was not subject to the same long delays that my brother detailed with our late mother's estate the previous year, but there were long periods of silence from the solicitors. We had failed to appreciate there could be a capital gains tax liability and the solicitors having made us aware of the situation seemed to want us to take the lead in resolving it rather than volunteering a solution.

The final distribution was made from the estate and the estate closed, but I received no notification of this and was sitting on the funds for 2 weeks before I realised it, whilst my brother received written notification. We are grateful the 2 estates were dealt with in a professional and sensitive manner but found it difficult to judge how much we needed to be pushing them after the delays and cost of our previous engagement.

If you need a excellent solicitor for your divorce go no further.

Happy to recommend this firm. They were very professional and provided excellent service to users. Thank you!

UPDATE The solicitors were able to reach out to me. They explained cases that involve probate are taking longer than usual, several of the reasons were due to the current pandemic and that the Probate Registry has just changed their systems so they are not as efficient as in the past. "In normal circumstances the Probate Registry takes approximately 7 weeks to process probate applications but at this time they are taking months rather than weeks". Furthermore, the Probate Registry are unable to update the solicitors compared to the past.

Another element that was a factor was that banks have been slower when involved in a Grant of Probate, again the effect of the pandemic. The solicitor was conscious of the time involved and had to weight up the additional cost of following up on outstanding items they are waiting for from external agencies, yet, the solicitors were apologetic on hearing about the frustration due to the length of time involved and offered to reach out further.

The solicitor did acknowledge the change of address of one of the executors too. UPDATE Long drawn out experience encountered for an apparent straight forward probate case, a very slow turn around. Yes there was a will in place already. Coming up to six months and the legal fees still continue to be incurred. My relative now calls weekly to check on the progress and there does not seem to be any urgency to resolve the case, especially as the money and deeds are held with the solicitor so they will be guaranteed to be paid. My own experience of the solicitor is that I contacted them with a change of address and never received any acknowledgement not even an email.

I used this firm twice to buy properties and they have always been excellent. They are very professional, trustworthy, precise, great communication, always acted in my best interest and in a timely manner. Would definitely use them again.

Very helpful and prompt service. I wouldn't use anyone else.

Used them to buy and sell my house. Very helpful and didn't cost the earth. Would highly recommend. Very professional throughout the whole process.

Just wondering is any of your staff would like to provide and take my mum and food parcel. Since your help or unhelpfulness of keeping my mum at home rather in care. Mum now can not cope and is living worst than most would treat an animal. Disappointing doesn't cover it